store team opportunities distribution and transportations opportunities store management careers corporate office careers pharmacy careers student internships Join Our Team Employee Group

Make TOPS Your Career Destination!

**Please note, we recently updated to a new application system. If you previously applied for any TOPS location prior to 4/19/16, we kindly ask that you reapply on the new system using the links below. Thank you and we apologize for the inconvenience.

TOPS Friendly Markets is a leading regional supermarket chain based in Williamsville, NY, and operating over 150 stores throughout New York, Northern Pennsylvania and Northern Vermont.

When you join our family you are well on your way to making TOPS your career destination. Want to know more?

With a multitude of in-store positions and opportunities for growth into a management career or corporate office support position, there are a variety of paths you can take to further your career with us.

Store Team Opportunities

TOPS offers a variety of opportunities for part and full time employment at our numerous stores throughout New York, Pennsylvania and Vermont. Whether you're interested in becoming a cashier, stock clerk, bakery or deli clerk, meat cutter, or even department manager, there are opportunities at a store near you.

In-Store Departments

Our hundreds of stores offer numerous job opportunities in a variety of departments:

Cashier/Front End

Our cashiers are in the unique position of being the final point of contact with our customers, and having the opportunity to leave a lasting impression by providing friendly and courteous service as they accurately and efficiently check out customers' orders. If you enjoy interacting with people, a cashier just may be the right job for you!

Primary Responsibilities Include:

  • Providing friendly and attentive customer service
  • Scanning and/or ringing customers' purchases
  • Bagging customer orders
  • Collecting payment for customer transactions
  • Stocking supplies in the immediate area, returning shopbacks, retrieving carts, and miscellaneous cleaning and straightening of various shelf sections as needed
  • Directing customers to an appropriate manager when necessary

Qualifications:

  • Ability to maintain a friendly and courteous manner and promote sales through excellent customer service
  • Ability to read, write, and perform basic math functions
  • Basic computer skills and the ability to operate a cash register, scanner, telephone system, and scale
  • Ability to handle money, checks, and other media, and the ability to distinguish between various forms of currency

Cart Associate/Shopper Assistant

Shopper Assistants help to provide great customer service and a great shopping experience by clearing our parking lots of carts and ensuring carts are available for our customers’ use when they enter the store, as well as assisting customers to their cars with their purchases.

Primary Responsibilities Include:

  • Providing friendly and attentive customer service
  • Maintaining supply of carts, including retrieval from parking lot and cleaning/securing when necessary
  • Ensuring clean and safe floor conditions, including sweeping, mopping, and emptying garbage cans
  • Replenishing supplies such as bags, register tape, receipts, circulars, and hand baskets
  • Assisting customers to their cars with their purchases

Qualifications:

  • Ability to maintain a friendly and courteous manner and promote sales through excellent customer service
  • Ability to read, write, and perform basic math functions

Produce Clerk

At Tops, we pride ourselves with bringing our customers a wide variety of the freshest fruits and crispiest vegetables from fields and orchards near and far. We are especially proud to partner with local growers in our market areas to bring the highest quality homegrown produce to our shelves. If you love fruits & vegetables and want to help our customers discover the best we have to offer, apply for a position in our Produce department!

Primary Responsibilities Include:

  • Providing friendly and attentive customer service
  • Processing, preparing, wrapping, slicing, weighing, marking, and packaging product
  • Maintaining shelves and cases by proper stocking, cleaning, straightening, and watering
  • Rotating products to ensure the freshest produce is available to customers
  • Fulfilling customer orders for items such as fruit or vegetable platters, baskets, etc.
  • Maintaining a clean department

Qualifications:

  • Must be at least 18 years of age
  • Ability to maintain a friendly and courteous manner and promote sales through excellent customer service
  • Ability to read, write, and perform basic math functions
  • Basic computer skills
  • Ability to operate knives and case cutters, computerized scales, scan guns, baler/compactor, and pallet jack

Floral Clerk

In our Floral department, we strive to offer our customers a variety of seasonal flowers & plants, as well bouquets, arrangements, and gift baskets perfect for any occasion. If you think you'd enjoy applying your creativity and design skills, apply for the Floral department today!

Primary Responsibilities Include:

  • Providing friendly and attentive customer service
  • Receiving, cutting, and marking product; watering live plants, and stocking shelves/displays
  • Preparing customer orders for floral arrangements, balloons, plants, etc.
  • Maintaining neat, clean, and attractive department conditions
  • Ensuring proper operation of and temperatures in coolers and cases

Qualifications:

  • Ability to maintain a friendly and courteous manner and promote sales through excellent customer service
  • Ability to read, write, and perform basic math functions
  • Basic computer skills
  • Ability to create and design arrangements is a plus
  • Ability to operate cutters, watering equipment, bag heat sealer, helium tank, and balloon machine

Meat/Seafood Clerk

At Tops, we feel one of the biggest benefits we offer our customers is fresh meat, cut in-store by real butchers every day! We offer 100% USDA Choice beef, as well as a wide variety of other meat choices. In addition, our Seafood department offers the best selection of fish, shrimp, and shellfish, including Wild Alaska seafood.

Primary Responsibilities Include:

  • Providing friendly and attentive customer service
  • Weighing, wrapping, pricing, preparing, and labeling meat or seafood products
  • Ensuring proper handling and storing of product
  • Maintaining proper case conditions, including cleaning, stocking, straightening, and rotating product
  • Fulfilling customer requests for meat/seafood products from the case and answering customer questions
  • Maintaining proper shelf, case and display conditions, including stocking, cleaning, straightening, and rotating product
  • Ensuring proper handling and storing of product
  • Ensuring proper operation of and temperatures in cooler, prep area, freezer, lobster tanks, and cases

Qualifications:

  • Must be at least 18 years of age
  • Ability to maintain a friendly and courteous manner and promote sales through excellent customer service
  • Ability to read, write, and perform basic math functions
  • Basic computer skills
  • Ability to identify various cuts of meat
  • Ability to operate case cutters, wrapping machine, baler/compactor, and computerized scales

Meat Cutter

At Tops, we feel one of the biggest benefits we offer our customers is fresh meat, cut in-store by real butchers every day! We offer 100% USDA Choice beef, as well as a wide variety of other meat choices. If you are skilled in meat cutting (must be a certified cutter or apprentice) apply today!

Primary Responsibilities Include:

  • Providing friendly and attentive customer service
  • Receiving, processing, cutting, and trimming meat products
  • Packaging, tying, wrapping, weighing, pricing, and labeling meat products
  • Ensuring proper handling and storing of product
  • Maintaining proper case conditions, including cleaning, stocking, straightening, and rotating product
  • Ensuring proper operation of and temperatures in cooler, prep area, freezer, and cases

Qualifications:

  • Must be at least 18 years of age
  • Must be a certified meat cutter or apprentice and have adequate knowledge of the preparation of different cuts of meat
  • Ability to maintain a friendly and courteous manner and promote sales through excellent customer service
  • Ability to read, write, and perform basic math functions
  • Basic computer skills
  • Ability to operate knives, bandsaw, grinder, slicer, and various other meat processing equipment; as well as case cutters, wrapping machine, baler/compactor, and computerized scales

Bakery Clerk

If you're interested in bringing our customers the fresh-baked goodness of breads, rolls, cookies, muffins, and donuts…or preparing the perfect cake or pie for a special occasion, then the bakery is the place for you!

Primary Responsibilities Include:

  • Providing friendly and attentive customer service
  • Slicing, pricing, and packaging product
  • Maintaining proper shelf/display conditions through cleaning, straightening, and rotating products
  • Taking customer orders accurately for cakes or other specialty items as needed
  • Ensuring proper handling and storing of product

Qualifications:

  • Must be at least 18 years of age
  • Ability to maintain a friendly and courteous manner and promote sales through excellent customer service
  • Ability to read, write, and perform basic math functions
  • Basic computer skills
  • Ability to operate oven, mixer, proofer, slicer, and other bakery production equipment; as well as baler/compactor, and computerized scales

Cake Decorator

If you're interested in bringing our customers the fresh-baked goodness of breads, rolls, cookies, muffins, and donuts…or preparing the perfect cake or pie for a special occasion, then the bakery is the place for you…and if you have a flair for creativity and design, a cake decorator may be the perfect role!

Primary Responsibilities Include:

  • Providing friendly and attentive customer service
  • Advising customers of our cake selections and taking orders
  • Frosting and decorating cakes for cases and to order using a variety of bakery tools (knives, piping bags and decorating tips, flowers and other frosting decorations, airbrushes, and photo machines)

Qualifications:

  • Ability to maintain a friendly and courteous manner and promote sales through excellent customer service
  • Ability to read, write, and perform basic math functions
  • Ability to neatly write on cakes
  • Basic computer skills

Baker/Donut Fryer

If you're interested in bringing our customers the fresh-baked goodness of breads, rolls, cookies, muffins, and donuts…or preparing the perfect cake or pie for a special occasion, then the bakery is the place for you!

Primary Responsibilities Include:

  • Providing friendly and attentive customer service
  • Following recipes for baking items or frying donuts to create the highest quality bakery items
  • Ensuring proper handling and storing of product

Qualifications:

  • Must be at least 18 years of age
  • Ability to maintain a friendly and courteous manner and promote sales through excellent customer service
  • Ability to read, write, and perform basic math functions
  • Basic computer skills
  • Ability to operate oven, mixer, proofer, slicer, and other bakery production equipment; as well as baler/compactor, and computerized scales

Prepared Foods Clerk

From Deli meats & cheeses, to signature salads, to specialty cheese and prepared foods, the Deli/Carry-Out-Cafe is to go-to destination for our customers' meal and party planning needs. If you enjoy serving customers one-on-one, the Deli/Carry-Out-Cafe may be where you belong!

Primary Responsibilities Include:

  • Providing friendly and attentive customer service
  • Fulfilling customer requests for deli and/or specialty cheese products and/or prepared foods products (i.e. ready-made meals, packaged salads, pizzas, subs, etc.); slicing deli meats and cheeses to order; preparing product for cases
  • Maintaining proper shelf, case and display conditions, including stocking, cleaning, straightening, and rotating product
  • Ensuring proper handling, storing, and discarding of product
  • Ensuring proper operation of and temperatures in coolers and cases

Qualifications:

  • Must be at least 18 years of age
  • Ability to maintain a friendly and courteous manner and promote sales through excellent customer service
  • Ability to read, write, and perform basic math functions
  • Basic computer skills
  • Ability to operate slicer, wrapping machine, cheese cutter, ovens/stove, fryer pizza dough press , and computerized scales

Grocery Clerk

Our grocery aisles are the heart of each of our stores. We pride ourselves with providing our customers the best mix of national brands and private label brands at great prices. We also like to showcase our weekly specials with creative themed displays and end caps. If this sounds like something you'd enjoy, apply for the grocery department today!

Primary Responsibilities Include:

  • Providing friendly and attentive customer service
  • Maintaining proper shelf, case and display conditions, including stocking, cleaning, straightening, and rotating product
  • Ensuring safe and clean floor conditions, including sweeping, mopping, and clearing of any unsafe conditions
  • Maintain clean and orderly backroom conditions by organizing grocery area, making bales, stacking pallets, etc.

Qualifications:

  • Must be at least 18 years of age
  • Ability to maintain a friendly and courteous manner and promote sales through excellent customer service
  • Ability to read, write, and perform basic math functions
  • Basic computer skills
  • Ability to learn, differentiate, and retain information regarding product lines/locations
  • Ability to operate baler/compactor, pallet jacks, case cutter, and marking gun

General Merchandise Clerk

Whether it's beauty & personal care products, health and nutritional items, household items, or the latest in seasonal products, the GM/HBC department is the destination for all of these needs. If you have an interest in helping to provide our customers with a "one-stop-shopping" experience, apply today for GM/HBC.

Primary Responsibilities Include:

  • Providing friendly and attentive customer service
  • Maintaining proper shelf, case and display conditions, including stocking, cleaning, straightening, and rotating product
  • Ensuring safe and clean floor conditions, including sweeping, mopping, and clearing of any unsafe conditions
  • Maintain clean and orderly backroom conditions by organizing grocery area, making bales, stacking pallets, etc.

Qualifications:

  • Must be at least 18 years of age
  • Ability to maintain a friendly and courteous manner and promote sales through excellent customer service
  • Ability to read, write, and perform basic math functions
  • Basic computer skills
  • Ability to learn, differentiate, and retain information regarding product lines/locations
  • Ability to operate baler/compactor, pallet jacks, case cutter, and marking gun

Pricing/Scan Clerk

Clear and accurate pricing is a key part of providing a great customer service and a great shopping experience for our customers. If you have a keen attention to accuracy and enjoy the detailed nature of working with signs and tags, a scan position may be just the right one for you!

Primary Responsibilities Include:

  • Providing friendly and attentive customer service
  • Creating signs and tags to maintain accurate pricing throughout the store
  • Maintaining accurate pricing files for all departments
  • Interact with Receiver and venders on product pricing

Qualifications:

  • Ability to maintain a friendly and courteous manner and promote sales through excellent customer service
  • Ability to read, write, and perform basic math functions
  • Basic computer skills
  • Ability to learn, differentiate, and retain information regarding product lines/locations
  • Ability to operate cash register/point of sale system, printer, and pricing gun

Pharmacy Clerk/Technician

As part of our mission to save our customers time and money, many of our locations provide full-service pharmacies to meet our customers' prescription and health-related needs. If you have a passion for helping to provide these health-related services, a pharmacy technician may be the perfect position for you. It's also a great starting point if you are considering pursuing a degree as a registered Pharmacist!

Primary Responsibilities Include:

  • Providing friendly and attentive customer service
  • Retrieving medications from shelves, counting or pouring medications, labeling containers, and pricing prescriptions
  • Entering customer data into the computer, keeping accurate records, completing all necessary paperwork relating to the pharmacy
  • Maintaining security of all controlled substances; maintaining adequate supplies, stocking pharmacy shelves, placing orders, checking in orders received from suppliers
  • Fulfilling general housekeeping duties

Qualifications:

  • Must be at least 18 years of age
  • Ability to maintain a friendly and courteous manner and promote sales through excellent customer service
  • Ability to read, write, and perform basic math functions
  • Basic computer skills
  • Ability to operate cash register, pharmacy computer, and pill counter

apply now


Search Additional Store Opportunities

Department or Operations Management opportunities and store specific full or part time openings.

apply now

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Distribution & Transportation Opportunities

By becoming a member of our Distribution team, you'll be playing a critical role in supplying our stores with the products they need to meet our customers' needs. Whether you become a selector at our Grocery and Perishable Distribution Center in Lancaster, NY or our Frozen Distribution Center in Cheektowaga, NY, or a Driver on our Transportation team, you'll be providing essential support to our network of stores.



NOW HIRING! Immediate openings for Warehouse Selectors starting at $13.60/hr! Apply Below.

Selectors and Driver Positions

*Please note, you must be at least 18 years of age to apply

apply now



Warehouse Supervision and Clerical Positions

*Please note, you must be at least 18 years of age to apply

Opportunities may include:
  • Shipping Clerk
  • Receiving Clerk
  • Auditors
  • Inventory Control
apply now



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Store Management Careers

If you love working with people, thrive in a fast-paced environment and the idea of being responsible for the profitability of your own piece of our business excites you, then a store management position may be the perfect fit!

We're looking for candidates with these qualifications:
  • Previous retail management experience preferred
  • College degree preferred
  • Knowledge of the supermarket industry is a plus
  • Excellent communication skills
  • Ability to make decisions and provide effective leadership in a fast-paced environment
As a member of one of our management teams, you'll be responsible for the day-to-day operations of one of our stores, including:
store managment
  • Merchandising
  • Driving sales and profits
  • Local community involvement
  • Motivating and developing your team
  • Modeling excellent customer service and leading the store team to provide a friendly, neighborhood store and shopping experience for customers

We have management positions available in each of the key operational areas of our stores and a formal Store Management Training Program to provide you the opportunity to learn the skills and knowledge needed to be successful in your new role.*

As your management career progresses towards Store Manager, you'll move through each of these key areas, with a customized training program at each step, in order to provide you with a well-rounded knowledge base and experience total store operations.**

Store Manager Assistant Store Manager Customer Operations Manager Non-perishable Operations Manager Customer Service Management Grocery Manager

*Your previous experience may be taken into account when determining where in the program you'll begin.

**Not every store will have the full management team above. Management structure is based on store size and sales volume.

apply now



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Corporate Office Careers

Corporate Office Support

Our stores are the lifeblood of our business and our store associates and management play a critical role in our business. But beyond the aisles and shelves where our customers shop each day, there are a variety of functions happening behind the scenes to help keep them running smoothly. From Accounting and Finance, to Category Management, Pricing and Information Technology, a variety of support departments exist at our corporate offices to ensure that our stores are always open and ready for business.

Our many support departments include:
  • Accounting/Finance
  • Information Technology
  • Operations Field Support
  • Category Management/Merchandising
  • Human Resources
  • Safety & Risk Management
  • Community & Public Relations
  • Marketing, Sales Development, and Decision Support
  • Corporate Development, Construction, and Legal
  • Consumer Affairs/Customer Service
  • Supply Chain & Distribution Support
apply now



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Pharmacy

A Changing Profession

At TOPS Pharmacy we know that our industry is changing. Pharmacy is no longer a volume driven business, it's now a service based business. At TOPS our goal is to help people stay healthy. We are passionate about assisting patients in making good choices about their health and ensuring that they are taking their medications correctly. It's not just about filling prescriptions anymore!

Our Services

Are you passionate about patient centered care? You've come to the right place! Beyond prescription filling, we also provide our patients with services such as administering vaccinations and medication therapy management. We encourage our patients to participate in adherence programs such as our Ready Refill or Medsync programs. Our $3.99 prescription discount program shows that we are true to the company vision of being "Your Friendly Neighborhood Store That Has What You Want, While Saving You Time and Money."

pharmacist
Our Locations & Benefits

TOPS Pharmacy has over 50 locations across New York State and Western PA, with our headquarters in Williamsville, NY. Our compensation and benefits packages are among the best in the industry. Working as a pharmacist at TOPS is not just a job, but a career. Just ask some of our pharmacists about their careers with TOPS Pharmacy!

apply now



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Student Internships

Our Internship Program

TOPS Friendly Markets offers students the opportunity to enhance their education by getting on-the-job experience in one of our Corporate Office departments through our student internship program. Internships may be available in areas such as merchandising, marketing, finance and accounting, human resources, information technology or community relations. Internships are unpaid and completed for college course credit.

If you are interested in pursuing an internship with Tops, please submit a cover letter and resume to csmith@topsmarkets.com.





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